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Notice Board for Customers
Citizens Charter
Right to Information Act 2005
Deposit Policy
Compliance Officer for Code of Banks Commitment to Customers
Grievance Redressal Policy
Customer Service Cell
Compensation Policy
Death Claim and Missing Persons Settlement Policy
Whistle Blower Policy
ATM/Debit Card Services
Dena Credit Card Service
Policy for Appointment of Statutory Auditors
BCSBI Codes
EPoll Customer Rating
Banking Ombudsman Scheme 2006
Cheque Collection Policy
Policy for Appointment of Recovery Agents for collection of dues and Repossession of securities charged to the Bank
Corporate Governance
Security Alert
Complaint
Analysis of complaints
Customer Service Cell
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Dena Bank
Customer Service Cell,
Dena Corporate Centre
C-10, G Block,
Bandra-Kurla Complex
Bandra [E].
Mumbai- 400 051

Tel.- (022) 26545361 (For General Related Issues
Toll Free 1800225740
Email: - csc@denabank.co.in


For ATM & Internet Related issues

Toll Free 1800 233 6427
Email ID
–denaiconnect@denabank.co.in  (Internet Related  Issues)

Email ID – atmibr@denabank.co.in / atmswitch@denabank.co.in (For Card Related  Issues )

Complaints through SMS:-
Just Send a single word SMS- “DENAHELP” to 56677*  (*Charges applicable)

Branch Manager shall be available at the Branch between 2.30 pm to 4.30 pm on 15th  (next day if 15th is holiday or half day) of every month  for the customer to attend their grievance and suggestions.






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